Privacy Policy

Last updated: 2026

This Privacy Policy explains how Likupanginvest (“we”, “us”, or “our”) collects, uses, shares, and protects personal data in connection with the Likupanginvest website and related services (the “Site”).

Likupanginvest is an independent Likupang, North Sulawesi, Indonesia guide and concierge website operated by Bali Premium Trip and published by Likupanginvest. If you have any questions about this Privacy Policy, you can contact us at: [email protected].

Scope of this Privacy Policy

This Privacy Policy applies to personal data collected through the Likupanginvest website, including when you:

Browse the Site;
Use our contact forms or concierge inquiry forms;
Communicate with us via email, WhatsApp, or other channels linked from the Site;
Interact with cookies and analytics tools on the Site.

This Privacy Policy does not cover websites or services operated by third parties, even if they are linked from our Site.

Personal Data We Collect

Data you provide to us directly

We may collect personal data that you choose to provide, including:

Contact details: name, email address, phone number (including WhatsApp), country of residence, and other contact information you enter in our forms.
Trip and concierge information: travel dates, preferences, budget, interests, and any other information you send to request guidance, investment information, bookings, or concierge services.
Communication content: messages and attachments that you send to us by email, contact forms, WhatsApp, or other communication channels.
Business and investment details: if you contact us regarding investments or partnerships, we may collect information about your business, role, and investment interests.

Data collected automatically

When you visit the Site, certain information is collected automatically, including:

Server logs: IP address, browser type and version, device type, operating system, referring pages, pages visited, date and time of visits, and error logs. This is collected by our web hosting provider for security and technical purposes.
Cookies and similar technologies: small text files stored on your device used to remember your preferences and to measure how visitors use the Site.
Analytics data: information about how you interact with the Site, such as pages viewed, time spent on pages, and navigation patterns. This may be collected using third-party analytics tools.

Sensitive data

We do not seek to collect sensitive personal data (such as health information, religious beliefs, or biometric data) through the Site. Please do not include such information in your messages or forms unless it is strictly necessary and you consent to our processing of that information.

How We Use Personal Data

We use the personal data we collect for the following purposes:

Providing services and support: to respond to your inquiries, provide information about Likupang, offer concierge and trip planning assistance, and communicate with you regarding your requests or potential bookings.
Business communication: to discuss partnership opportunities, investment interests, or other business-related requests you submit.
Site operation and improvement: to operate, maintain, and improve the Site, including monitoring performance, troubleshooting issues, and enhancing content and user experience.
Analytics and statistics: to understand how visitors use the Site, measure the effectiveness of our content and campaigns, and plan our services and marketing strategy.
Security and fraud prevention: to protect the Site, our systems, and our users, including detecting, investigating, and preventing security incidents, abuse, or fraudulent activities.
Legal and compliance: to comply with applicable laws and regulations, respond to lawful requests from public authorities, and establish or defend legal claims.
Marketing communications: if you request to receive updates or newsletters, we may use your contact information to send you news about Likupang, our services, or related offers. You can ask us to stop at any time.

Legal Bases for Processing (GDPR/EU/UK Visitors)

For visitors from the European Economic Area (EEA) and the United Kingdom, we rely on the following legal bases under the GDPR and UK GDPR:

Contract performance: when processing is necessary to respond to your requests and provide the services or information you have asked for.
Legitimate interests: for analytics, Site improvement, security, and business development, where these interests are not overridden by your data protection rights.
Consent: for certain cookies, analytics, and marketing communications, where applicable. You may withdraw your consent at any time.
Legal obligation: when processing is required to comply with a legal obligation.

Cookies and Analytics

We use cookies and similar technologies on the Site for the following purposes:

Necessary cookies: needed for the basic functioning of the Site, such as security and load balancing.
Preference cookies: to remember your language or other settings where applicable.
Analytics cookies: to collect information about how visitors use the Site (for example, which pages are visited most often, and how visitors move around the Site).

We may use third-party analytics providers (for example, Google Analytics or similar tools) to help us understand Site usage. These providers may use cookies and process IP addresses and usage data on our behalf. Where required by law, we will ask for your consent before setting analytics cookies.

You can control or delete cookies through your browser settings. If you choose to block certain cookies, some features of the Site may not work as intended.

Third Parties and Data Sharing

We may share personal data with third parties in the following situations:

Web hosting and IT service providers: third-party companies that host our Site, store data, and provide technical, security, and maintenance services.
Analytics providers: third-party tools that help us analyze Site traffic and usage patterns.
Email and communication providers: email hosting services and communication tools that process your messages on our behalf.
WhatsApp and messaging platforms: if you contact us via WhatsApp or other messaging services, your personal data will be processed according to the privacy terms of those platforms.
Professional partners and local service providers: with your consent, we may share relevant information with trusted local partners (such as accommodation, transport, or tour providers) when needed to respond to your inquiries or organize services you request.
Legal and regulatory bodies: when required by law, in response to legal proceedings, or to protect our rights and the rights of others.

We do not sell your personal data. We require our service providers to handle personal data in line with applicable data protection laws and to use it only for the purposes we specify.

International Data Transfers

The Site is operated from Indonesia. Your personal data may be processed and stored in Indonesia and in other countries where our service providers are based. These countries may have different data protection laws than your country of residence.

For visitors from the EEA or UK, where we transfer personal data outside the EEA or UK, we aim to ensure that appropriate safeguards are in place, such as standard contractual clauses or equivalent measures, in accordance with the GDPR and UK GDPR.

Data Retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including:

For inquiries and communications: for the time needed to respond and for a reasonable period thereafter to maintain records, improve our services, and handle any follow-up requests.
For analytics data: for the period defined by our analytics providers, typically in aggregated or anonymized form where possible.
For legal and accounting records: for as long as required under applicable laws and regulations.

When personal data is no longer needed, we will delete or anonymize it, or, if this is not possible (for example, because the data is stored in backup archives), we will securely store it and isolate it from any further processing until deletion is possible.

Data Security

We take reasonable technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, no method of transmission over the internet or method of electronic storage is entirely secure. We cannot guarantee absolute security. You are responsible for using secure devices and networks when accessing the Site and when communicating with us.

Your Rights Under Indonesia’s Personal Data Protection Law (UU PDP No. 27/2022)

If you are in Indonesia or otherwise protected by the Indonesian Personal Data Protection Law, you may have the right to:

Obtain information about the clarity of identity, legal interest, and the purpose of processing your personal data.
Access your personal data and obtain copies as permitted by law.
Request correction or completion of inaccurate or incomplete personal data.
End the processing, delete, or anonymize your personal data in certain circumstances.
Withdraw consent, where processing is based on consent.
Object to processing in specific situations allowed under the law.
Submit complaints to the relevant supervisory authority.

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before fulfilling your request and may be unable to comply where an exception applies or where we must retain the data for legal reasons.

Your Rights Under the GDPR (EEA/UK Visitors)

If you are located in the EEA or the UK, you have the following rights under the GDPR or UK GDPR, subject to conditions and exceptions:

Right of access: to obtain confirmation whether we process your personal data and to receive a copy.
Right to rectification: to request correction of inaccurate or incomplete personal data.
Right to erasure: to request deletion of your personal data in certain circumstances.
Right to restriction of processing: to request that we restrict the processing of your personal data in certain cases.
Right to data portability: to receive the personal data you provided to us in a structured, commonly used, and machine-readable format, and to transmit it to another controller where technically feasible.
Right to object: to object to processing based on our legitimate interests, and to object at any time to the processing of your personal data for direct marketing.
Right to withdraw consent: where processing is based on your consent, to withdraw that consent at any time.
Right to lodge a complaint: to lodge a complaint with your local data protection authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us at [email protected]. We will handle your request in line with applicable data protection laws.

Children’s Data

The Site is intended for adults and not for children under 18 years of age. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that a child has provided personal data to us, please contact us so that we can delete the information where required.

Third-Party Websites and Services

The Site may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices or the content of those third parties. When you follow a link to another website or use a third-party service, you should review their privacy policies and terms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we update the Privacy Policy, we will revise the “Last updated” date at the top of this page.

Your continued use of the Site after any changes to this Privacy Policy will be deemed acceptance of those changes. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal data, please contact:

Likupanginvest
Operated by Bali Premium Trip
Published by Likupanginvest
Email: [email protected]